Featured White Papers
The editors at ECT News Network have selected these white papers from top IT solution providers to help you research ways to increase the productivity and profitability of your business.
2009 Top 10 IT Service Management (ITSM) Vendor Report - Independent Research
| With help desk automation, companies can increase collaboration and information-sharing among the various departments that play a role in customer satisfaction, including customer service, product development, and quality assurance, as well as field consultants and support staff. Additionally, help desk automation can tightly integrate both internal and external support processes. Learn more today! Download Now |  |
Maximizing IT's Impact through IT/Business Alignment
| This ExecBlueprint shares how four IT leaders have achieved alignment with their respective organizations and contributed substantially to their success and growth. Download Now |  |
Comprehensive Approach: Practicing ITIL Change Management
| Read "A Comprehensive Approach to Practicing ITIL Change Management," a compelling white paper from Enterprise Management Associates, to learn best practices for integrating your batch process automation and change management solutions. Download Now |  |
The ECT News Network White Paper Library includes more than 7,000 white papers and other resources from the top e-business and technology vendors. Click here to access the knowledge base directory and begin your research today.
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