E-Commerce Minute

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E-Commerce Minute: Thursday -- August 27, 2009

The E-Commerce Times -- E-Business Means Business
http://www.ecommercetimes.com
Part of the ECT News Network

Today's Headlines:
Having Your Data and Using It Too
Assuring Quality in the Language E-Commerce Customers Speak
TiVo Launches DVR Patent Suits Against AT&T, Verizon
Google Plans to Branch Into Loan Referral Biz, Says LendingTree
Cellphone Customers Fume Over $2 Accidents
YouTube Brings Viral Video Makers Into Revenue-Sharing Fold

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Podcast
Security Showdown: Cloud Computing vs. On-Premise IT (55:50 minutes)
Either in real terms or perceived terms, security is one of the biggest
hang-ups people have, and it's a wide-open question. When we talk about
the cloud and the enterprise, are we talking about something that is
fundamentally different in terms of securing it, versus what people are
accustomed to doing across their networks?
http://www.ectnews.com/shared/audio/ect-gardner-2009-08-24.mp3

Today's Story Highlights

Having Your Data and Using It Too
What's hot, and what's not? And how does an e-commerce concern turn it
into cash? Knowing Internet trend patterns is not enough. Small e-
commerce companies have to be able to act on the information they obtain
in order to capitalize on it. When they do not move quickly enough, they
may find themselves on the tail end of a petering-out fad.
http://www.ecommercetimes.com/story/67968.html

Assuring Quality in the Language E-Commerce Customers Speak
The last 10 years has brought sea changes to the customer service
industry from both operations and technology standpoints. Organizations
have moved away from traditional domestic live phone support toward new
technologies and business models such as interactive voice response,
intelligent scripting and offshoring.
http://www.ecommercetimes.com/story/67969.html

TiVo Launches DVR Patent Suits Against AT&T, Verizon
TiVo on Wednesday sued AT&T and Verizon Communications for infringing
its patents, including one covering the ability to pause and rewind live
TV. The DVR maker filed the lawsuit in U.S. District Court in the
Eastern District of Texas, seeking damages for past infringement and a
permanent injunction.
http://www.ecommercetimes.com/story/67972.html

Google Plans to Branch Into Loan Referral Biz, Says LendingTree
LendingTree, which allows prospective borrowers to get quick offers from
multiple lenders, claims Google is about to get into the same business.
A LendingTree lawsuit against a separate technology provider claims that
it has learned Google plans to launch such a service later this month or
in early September.
http://www.ecommercetimes.com/story/67967.html

Cellphone Customers Fume Over $2 Accidents
Verizon Wireless is looking into ways to prevent subscribers without
data plans from accidentally starting up the Web browser on their phones
and racking up $1.99 in fees each time. On many phones, including ones
on other carriers, it's easy to inadvertently hit a button that brings
up the Web browser.
http://www.ecommercetimes.com/story/67970.html

YouTube Brings Viral Video Makers Into Revenue-Sharing Fold
Do you have a video that has the potential to really go viral, like the
wedding entrance dance or David after the dentist? Post it on YouTube --
not only for the notoriety, but also for the cold hard cash. Google is
expanding its revenue-sharing YouTube Partnership program to include
individual popular videos.
http://www.ecommercetimes.com/story/67965.html

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About the E-Commerce Times
The E-Commerce Times is a free online publication that provides
daily news, special reports and success stories in addition to an
e-commerce products and services guide. The publication's tagline
is "E-Business Means Business," and its content includes
information on a wide variety of e-business topics, such as data
storage, network security, databases, B2B and B2C e-commerce, the IT
job market and the maneuvers of high-tech businesses.

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