E-Commerce Minute

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E-Commerce Minute: Friday -- July 17, 2009

The E-Commerce Times -- E-Business Means Business
http://www.ecommercetimes.com
Part of the ECT News Network

Today's Headlines:
Rifling Through Twitter's Underwear Drawer
Rovi Rises as Macrovision Falls Off the Map
Web Analytics: Deep in the Genome of E-Commerce
Time for a Virtual Agent Reality Check?
Google Investors Spank Shares on Flimsy Q2 Growth
Twitter Hack Opens Pandora's Box of Security Issues

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Podcast
Rifling Through Twitter's Underwear Drawer (10:13 minutes)
In this episode: Hackers send private Twitter documents to online
publications; Canadian privacy commissioner puts pressure on Facebook;
PC shipments set to slip for the first time in a decade; about 60
percent of businesses say upgrading to Windows 7 is not a priority; Bing
hits grow through June; Microsoft takes swing at Google Apps with Office
2010's online features; Verizon puts social widgets on the TV screen;
Blockbuster follows Netflix to Samsung's door.
http://www.ecommercetimes.com/shared/audio/ect-recap-2009-07-17.mp3

Today's Story Highlights

Rifling Through Twitter's Underwear Drawer
Getting your personal email hacked is generally a personal problem.
There might be some minor career implications if it happens while you're
running for vice president of the United States, but it tends to be more
embarrassing than costly. But when you use the same password for
personal email that you use for accessing work-related documents, then
things might start to spin a little out of control.
http://www.ecommercetimes.com/story/67619.html

Rovi Rises as Macrovision Falls Off the Map
Macrovision, a company that has a number of operations under its roof
but is best known for its digital rights management software, has issued
a spate of announcements. Two major developments head the list: It is
changing its name, and it is embarking on a new product path -- namely
the launch of a media guide codenamed "Liquid."
http://www.ecommercetimes.com/story/67620.html

Web Analytics: Deep in the Genome of E-Commerce
When e-commerce was hatched back in the '90s, it would have lived for a
while without Web analytics, but not for long. It would have died a
cruel death in its nest, hungrily watching as bigger, more traditional
channels ate up all the nurturing dollars brought to the nest by its
parent company -- except for one mutation that made e-commerce grow and
thrive.
http://www.ecommercetimes.com/story/67613.html

Time for a Virtual Agent Reality Check?
For decades, companies have leveraged technology with the twin goals of
reducing the cost of customer support while improving its quality and
dependability. This is reflected in the significant investments many
organizations have made in providing information, products and services
through self-service channels.
http://www.ecommercetimes.com/story/67616.html

Google Investors Spank Shares on Flimsy Q2 Growth
Google's Internet ad sales grew at their slowest rate on record during
the spring, forcing the online search leader to tighten its belt another
notch to propel its second-quarter profit above analyst estimates. The
performance -- punctuated by revenue growth of just 3 percent --
disappointed investors.
http://www.ecommercetimes.com/story/67621.html

Twitter Hack Opens Pandora's Box of Security Issues
A hack into Twitter's back-end productivity applications earlier this
month is raising some serious questions -- not only about password
system security itself, but also about some consequences of network
intrusion that may have been unforeseen. About a month ago, a hacker was
able to access a Twitter employee's personal email account -- and once
there, the intruder struck the mother lode.
http://www.ecommercetimes.com/story/67612.html

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About the E-Commerce Times
The E-Commerce Times is a free online publication that provides
daily news, special reports and success stories in addition to an
e-commerce products and services guide. The publication's tagline
is "E-Business Means Business," and its content includes
information on a wide variety of e-business topics, such as data
storage, network security, databases, B2B and B2C e-commerce, the IT
job market and the maneuvers of high-tech businesses.

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