E-Commerce Minute

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E-Commerce Minute: Monday -- July 6, 2009

The E-Commerce Times -- E-Business Means Business
http://www.ecommercetimes.com
Part of the ECT News Network

Today's Headlines:
Getting IT to Speak Business-ese: Q&A With HP VP Andy Isherwood
SaaS Keeps Recession Wolves at Bay: Q&A With E2open CEO Mark Woodward
A Long Time Ago, When Sony Was Cool
Saving the E-Commerce Sale When the Customer's Drifting Away
The Facts and Fallacies of Online Shipping Costs
Breaking the Cellphone Contract Stranglehold

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Podcast
Tea Parties, Pirate Ships and a Kayak: A Summer at Sea (11:05 minutes)
In this episode: Reports emerge that Wikipedia helped quiet down news
that a reporter had been kidnapped by the Taliban; China's government
backs down on Web filtering software mandate; The Pirate Bay sells to
Global Gaming Factory; Steve Jobs returns from medical leave; Palm
investors remain optimistic; cellphone makers agree on standardized
chargers; Kayak thinks Bing may have lifted its design; Amazon dumps
affiliates due to new sales taxes.
http://www.ectnews.com/shared/audio/ect-gardner-2009-07-02.mp3

Today's Story Highlights

Getting IT to Speak Business-ese: Q&A With HP VP Andy Isherwood
Clearly a part of doing more for less, which has been, unfortunately, a
theme that most people are grappling with these days, has involved the
need to run IT more like a business to get more insight into what's
going on from a business requirements and financial expectations
perspective.
http://www.ecommercetimes.com/story/67498.html

SaaS Keeps Recession Wolves at Bay: Q&A With E2open CEO Mark Woodward
It is has been a roller-coaster year for E2open CEO Mark Woodward,
mainly because that is how long he has been at the helm of the Software
as a Service provider of supply-and-demand chain, procurement, and B2B
integration applications. Over the past twelve months, he oversaw a
shift in product focus and the introduction of new functionality,
primarily on the sell side.
http://www.ecommercetimes.com/story/67505.html

A Long Time Ago, When Sony Was Cool
When the Sony Walkman went on sale 30 years ago, it was shown off by a
skateboarder to illustrate how the portable cassette-tape player
delivered music on-the-go -- a totally innovative idea back in 1979.
Today, Sony is struggling to reinvent itself and win back its reputation
as a pioneer of razzle-dazzle gadgetry once exemplified in the Walkman.
http://www.ecommercetimes.com/story/67513.html

Saving the E-Commerce Sale When the Customer's Drifting Away
Nothing is as heart-wrenching to an e-tailer as watching a customer
abandon a full cart just seconds before consummating the deal. To be so
close yet so cashless is more than frustrating; it's harmful to an e-
tailer's health. A virtual armory of tools are in use to woo, cajole,
prompt and push consumers to make the buy -- but are they working, or
are they turning even more customers away?
http://www.ecommercetimes.com/story/67517.html

The Facts and Fallacies of Online Shipping Costs
You search, you find, you click "buy." Your e-commerce quest is nearly
complete. You get to that checkout screen, and you think it's all good.
Then the shipping charges get tacked onto your total, and you're left
thinking that $9.95 deal didn't end up being such a bargain after all.
Then there are those times when you need to make sure your package gets
to its destination before the holidays.
http://www.ecommercetimes.com/story/67516.html

Breaking the Cellphone Contract Stranglehold
Job insecurity combined with financial fear-mongering has consumers
slashing their budgets. Cellphone and premium TV services look like easy
items to eliminate. Typically, however, those services tie users to
contracts as well as three ugly words: early termination fees. Can
customers break those contracts and avoid significant financial hits?
http://www.ecommercetimes.com/story/67515.html

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About the E-Commerce Times
The E-Commerce Times is a free online publication that provides
daily news, special reports and success stories in addition to an
e-commerce products and services guide. The publication's tagline
is "E-Business Means Business," and its content includes
information on a wide variety of e-business topics, such as data
storage, network security, databases, B2B and B2C e-commerce, the IT
job market and the maneuvers of high-tech businesses.

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